Nortel announced a new portfolio of voice, data and wireless products designed to help small and medium businesses (SMB) boost employee productivity and satisfaction, streamline business operations and costs, and deliver superior customer service.The portfolio will be...
O2 UK has signed a two year managed service contract extension for the use of the Intervoice Messaging Gateway. Using the Intervoice Messaging Gateway, O2 UK will continue to offer revenue generating services to its high value customers that promote call...
Wicom Communications announced that Competence Call Center is bringing together its German, Austrian and Swiss operations into one virtual call center with the help of its Communication Server Suite. The Competence Call Centers 250 employees in the German...
Yankee Group has disclosed the results of its 2006 European Mobile Multimedia Survey which indicate that user demand for mobile TV is modest and that user interest in full-track music downloads remains low. This comprehensive examination of European mobile...
Information and communication technologies, or ICTs, play a key role in all our daily lives, in our work, education, public services and in our homes. More and more new and complex services can be accessed electronically through a range of devices. Yet access, service...
The 6th International Conference on ITS Telecommunications (ITST 2006) will be held in Chengdu on 21 – 22 – 23 June, 2006. After five previous editions, the conference is taking place for the first time in China. It will bring together engineers and...