Edify Corporation, a global supplier of voice and speech solutions, has introduced a new comprehensive voice system that enables enterprises to build, execute and manage speech applications across the entire enterprise. Edify Voice Interaction Platform (EVIP) 9.0 is...
J.P. Morgan Chase & Co . call center employees have sued the bank for overtime work done without pay and in violation of federal labour rules, according to a release on Wednesday. Filed in federal court in Houston this week, the complaint says that for at...
La empresa de distribución de servicios integrales de outsourcing da inicio a un nuevo Contact Center en la región francesa de Auvergne para gestionar su ritmo de crecimiento. Altitude Software, especialista en tecnología de Contact Center gracias a su línea...
La ampliación del acuerdo pone a las dos compañías a la cabeza de la integración de soluciones de Business Performance Management Hyperion, desarrollador global de software de Business Performance Management, ha sido reconocido Partner Estratégico de primera...
A WeDo Consulting anunciou recentemente que o seu cliente Optimus foi premiado na categoria Delivering a 360-Degree View of Customers, atribuído pelo The Data Warehousing Institute (TDWI), pela implementação da sua solução de Business Intelligence. A Optimus...
