Ron Coleman has been appointed to the post of Head of Management Information Systems, at Garlands Call Centres. He was the former responsible for overseeing the Absence Management process for over 4,500 personnel as well as for generating key performance and absence...
El sindicado UGT de Tarragona presentará una propuesta para que Telefónica ubique en Tarragona el centro de investigación y desarrollo (I+D ) que tiene proyectado en Catalunya. De esta forma, este centro favorecería ‘la dinamización económica de la zona y...
The provider of contact center solutions, Concerto Software, has announced that it has acquired substantially all assets and certain liabilities of Dallas-based Positive Software Systems. Formerly a Concerto Software Technology Alliance Partner, PSS provides...
Avaya ha acreditado a Datapoint Ibérica como Gold Business Partner en España, la máxima categoría existente en España para integradores . Avaya, compañía de soluciones y servicios de red corporativos, garantiza con este nivel de certificación el éxito y la...
Each year the threats diversify, and each year companies refine their responses. Bearing this scenario, Gartner Group Summit proposes to examine, in depth the strategies that are key to acquiring, measuring, implementing and managing effective IT security today....
