SITEL Central Europe implements the Altitude uCI 2000 Plus suite and the two companies will jointly market next-generation CRM solutions. Altitude Software EMEA Regional Headquarters, Altitude Software, a global technology leader of contact centre solutions for...
by Dick Lee, High-Yield Marketing With thanks to CrmGuru.com. How many ways have we tried to define CRM? Well, let me count the wayswhich is almost synonymous with counting the number of definitions offered that fell flat, not to mention the even larger number that...
SN Brussels Airlines selected SITEL to deliver in Belgium and Luxembourg. SITEL Corporation (NYSE:SWW), a leading global provider of outsourced customer support services, announced in May 29 that SN Brussels Airlines has selected SITEL to deliver customer service to...
by David Sims, CRMGuru.com Contributing Editor Thanks to CRMGuru.com If you could sum up in one word the outcome of all smart CRM decisions, that one word would be “loyal relationships.” And anyone who thinks “loyal relationships” is two words...
KANA’s Marketing Solution Chosen for Scalability and Ability to Provide Insight Into Marketing Campaigns. KANA (NASDAQ: KANA), the leading provider of external-facing eCRM solutions, announced in May 1 that NEOPOST, a worldwide leader in mailing, addressing,...
