Oracle9i Database Release 2 disponibiliza novas formas de aumentar a capacidade de gestão e reduzir custos. Mais de 600 clientes em todo o mundo adquiriram o Oracle9i Real Application Clusters. A Oracle Corporation, a maior empresa de software empresarial do mundo,...
The Benefits and Considerations of Outsourcing Epigraphx 750 Broadway Redwood City, CA 94063 650-298-0100 www.epigraphx.com Thanks to CRMXchange.com EXECUTIVE OVERVIEW There’s a lot more to the automated fax/communication services market than there was just a...
Providers can dramatically cut costs and increase customer satisfaction through adoption of web self-service customer care. KANA (NASDAQ: KANA), the leading provider of external-facing eCRM solutions, announced in July 8 the findings of a recent survey which revealed...
Real-time analytical software helps Vodafone optimise service to customers. In April, DataDistilleries, a predictive real-time analytical software leader, has signed an agreement with Vodafone in the Netherlands involving the purchase of its Real-Time Suite. Vodafone...
Belgian regional government expands contract scope for citizen information service; agrees to 5 year renewal. SITEL Corporation (NYSE:SWW), a leading global provider of outsourced customer support services, announced in May 7 that the Flemish Government, a regional...
