The Customer Care Institute (CCI) is an international organization serving customer care professionals. We focus on customer care issues found in the Customer Service, Consumer Affairs, Telemarketing and Help Desk professions. http://www.custumercare.com Links...
ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research. Join the International Customer Service Association (ICSA) and experience the most comprehensive package of membership benefits...
The Foundation for the Malcolm Baldrige National Quality Award was created to provide the private sector a means of accomplishing the following Award objectives: raise sufficient funds to establish an endowment which, when supplemented by fees from Award applicants,...
Fitlog Foundation for Information Technology in Local Government We are an independent body that promotes innovation in local democracy and service delivery. http://www.fitlog.com/ Links
CCA The CCA is a non-profit making, member-funded organisation recognized as the professional body for Call and Contact Centres. Its aim is to provide products and services for its members which focus on encouraging best practice, networking and sharing of knowledge....