Três novas áreas serão acompanhadas pelo Centro de Contacto: business location , business infrastructure e working quality. O Centro de Contacto vai passar a cobrir noticiosamente três novas áreas: business location, business infrastructures e working quality . Numa...
A APC – American Power Conversion Corporation lançou recentemente o programa Symmetra Tune-UPS. O novo serviço de upgrade para a Symmetra em torre monofásica destina-se a PME’s, Banca e Telecomunicações e fornece aos utilizadores de pequenos e médios...
France Télécom’s research unit (FT) has begun marketing a new speech synthesis technology that converts any text or message to natural-sounding speech. This full-fledged commercial solution is primarily aimed at providers of interactive voice platforms and...
Eyretel, a provider of voice and data recording, quality monitoring and analysis systems for the optimisation of contact centres, has announced that it had begun worldwide customer shipments of its web-based replay application Contact Viewer Release 7.0. With Contact...
Eyretel, a provider of voice and data recording, quality monitoring and analysis systems for the optimisation of contact centres, has announced that it had begun worldwide customer shipments of its web-based replay application Contact Viewer Release 7.0. With Contact...
