HelpLine: ‘General Motors HelpLine, how can I help you?’ Customer: ‘I got in my car and closed the door and nothing happened!’ HelpLine: ‘Did you put the key in the ignition slot and turn it?’ Customer: ‘What’s an...
CENTRO DO CIDADÃO CIDADANIA E COMUNICAÇÃO CITIZEN RELATIONSHIP MANAGEMENT CALL CENTERS & CONTACT CENTERS PUBLIC COMMUNICATIONS «E-GOVERNMENT» O Portal Centro de Contacto ( www.centrodecontacto.com ) é, com dois anos de vida e uma equipa de dez profissionais...
Kirusa, a developer and licensor of multimodal wireless platforms, has partnered with DS Group, provider of communications solutions to the Italian market, to deliver Kirusas multimodal platform to mobile operators and enterprises in Italy. Through a Value Added...
A fin de gestionar el Servicio de Atención al Ciudadano, más conocido como el teléfono 012, TGT, la empresa perteneciente a AGM Contacta, la División de Contact Centers del Grupo Agbar, ha sido la adjudicataria del concurso presentado por la Administración Pública...
