Aspect Communications announced that Auction Drop, the US company that pioneered ‘drop-off’ as a simple, fast and convenient way to sell goods on eBay, invested recently in its Iphinity Call Center Solution. A decision to double the size of...
vCustomer Corporation, announced that it signed a definitive agreement to purchase the Directory Assistance Service, Operator Service and Relay Service assets from a leading Global Telecom Company. These assets include multiple call centers across the...
Alcatel has been selected by Telefónica Móviles España, as a supplier for its 3G/UMTS network. Under the terms of the agreement, Alcatel will supply and install 3G/UMTS radio based stations, called Evolium Node I, which are suited to ‘closed environments’...
Nokia ha anunciado junto a Yahoo! un acuerdo que permitirá a millones de usuarios de teléfonos smartphones de la marca finlandesa estar informados, entretenidos y en contacto a través de la creciente oferta de servicios de Internet de Yahoo!. Estos servicios de...
Los resultados de una encuesta realizada a unos 500 asistentes que acudieron a la conferencia mundial de Hyperion, Solutions 2005, celebrada este año en Nueva Orleáns arrojó como resultado que los cuadros de mando interactivos que permiten a los usuarios de negocio...