Onyx Software Corporation has announced that it has been awarded a contract by the Queensland (Australia) Government’s Department of Child Safety and Department of Communities. Onyx anticipates that license and professional services for this contract will...
Aspect Communications has been listed in the Leader’s Quadrant of Gartner’s ‘Magic Quadrant for Contact Center Infrastructure, North America, 2004. Brian Gentile, Senior Vice President and chief marketing officer of Aspect, commented that...
BT has signed a global managed network contract with International SOS (ISOS), the world’s provider of integrated medical, security and premium contact centre servicing solutions. Under a five-year contract valued at ₤1.3 million, BT will provide global...
