POLICE are streamlining the way they answer calls from members of the public in a bid to improve their service. The new 0845 4564564 number, which is already in operation, will send people directly through to a new dedicated call centre. The call centre, which has...
Transactional voice solutions are not yet mainstream, but have the potential to revolutionize telephony-based commerce. Not only will they provide end-users with a new channel from which they can purchase goods and services, their growth will signal the final phase in...