According to IDC, the newly emerging dynamic IT model will change the way in which IT vendors view, manage and support all types of alliance and channel partners. As the overall market begins to shift towards an integrated solution supply chain, partner alignment...
MG Rover Groups Longbridge-based contact centre is officially the best in the UK, following an independent survey carried out by Call Centre Focus (CCF). MG Rover Group and 25 other household names such as First Choice Holidays, Dyson and Telewest Broadband...
PEARSE Flynn, the prospective owner of Livingston football club and founder of Damovo, has liquidated the call centre business he bought earlier this year following a rent dispute, and has opened an almost identical operation near Glasgow Airport. Flynn, who is...
A new £2.5 million call centre will answer Huntingdonshire residents’ queries on services and support offered to the public. Huntingdonshire District Council will start providing service information via Cambridgeshire Direct from next year. Cambridgeshire...
Equant has announced that Mr. Daniel Caclin has resigned as CEO of Equant and member of its management board. Its Supervisory Board, at the recommendation of a special nominating committee, will propose to Equant’s shareholders that they appoint Mr....