Managing Director Manuel Melo E-mail: manuel.melo@centrodecontacto.com E-mail Internacional: manuel.melo@europecontactcenter.com Mobile Phone: + 351 966 555 000 Mobile Fax: + 351 966 599 003 Datamobile: + 351 966 599 002 Manuel Melo, 39 years old, is a Call, Contact...
Over 90% of UK online consumers receive spam and although only 23% of it is read, more than one in five British consumers (22%) has purchased software through spam, a study by Forrester research on behalf of the Business Software Alliance (BSA) has shown. The...
The hosted contact center or contact center on demand (CCOD) market has risen from relative obscurity to front page news in the past couple of months. This markets profile increased substantially when Alcatel, Avaya and TeleTech, two leading contact center...
The research firm Datamonitor has issued recently a report that highlights the aggressive growth of voice business in the healthcare vertical market, in the North American and EMEA regions. The study Selling Voice Solutions to the Healthcare Industry...
The use of RFID (radio frequency identification) Technology, still at a very early stage, in Europe, is expected to grow phenomenally in the coming years. According to Soreon Reserach, in the EU 15 countries, the RFID – Market (2004) for retail trade, will grow...
