Vonage, the provider of broadband phone service, announced they have agreed to purchase access to elements of the wireless and wireline Enhanced 9-1-1 network to offer its customers E9-1-1 service from SBC and BellSouth. As a result of successful...
Orange announced the launch of the UKs first TV-on-the-mobile service Orange TV allowing customers to watch news, sport and entertainment programmes on their phone. Running over Oranges high-speed 3G network, the service which will be available from...
Thirty-five percent of the software installed on personal computers worldwide was pirated in 2004, a one percentage point decrease from 36 percent in 2003 reveals a global software piracy study conducted by IDC. These losses have a profound economic impact in...
Hosted contact center solutions are capturing the interest of IT and contact center managers around the world with their unique value proposition. This white paper examines the benefits of hosted contact center solutions, reviews and compares the underlying...
Lior Arussy, Founder and President of Strativity Group, is the author of ‘Passionate & Profitable: Why Customer Strategies Fail and 10 Steps to do Them Right’. Arussy’s new book contends that the answers to questions such as – Why is it...
Tiscali Italia has completed deployment of an optical communications infrastructure from Nortel accross more than 300 Italian cities to support an integrated triple-play of Internet, voice and entertainment services. According to Nortel, the new network makes it...
