S1 Corporation and its subsidiary Edify Corporation introduced the next generation of its speech application for the financial services industry. The jointly developed voice banking solution is designed to give retail banks and credit unions...
BT Wholesale has announced the introduction of a special offer to make it cheaper for service providers to move customers onto unbundled services. With this offer, LLU operators will benefit from a 42 per cent reduction in the price for migrating their...
Witness Systems announced its acquisition of Optimis Group Limited, the exclusive reseller of Blue Pumpkins enterprise workforce management solutions in the U.K. The purchase price totals approximately $5 million. The release note explains that this...
Orange Dominicana has awarded Ericsson an expansion contract for its GSM/GPRS network in the Dominican Republic. The technology supplied by Ericsson will enable Orange Dominicana to provide new advanced voice and high-speed data services to a growing number of...
The mobile phone industry had a record first quarter with worldwide sales totaling 180.6 million units, a 17 percent increase from the first quarter of 2004, according to Gartner . ‘In the mature markets of Western Europe and North America replacement...
KNM Transport has shifted its outdated customer response system into high gear with the help of an advanced IP telephony solution from Avaya. On the release note, Avaya explains that KNM existing system of answering calls live, and asking callers to...
