The question how do we get started? frequently crops up. Despite the fact that there is a mass of material available in the realm of customer experience, it seems to be too abstract in nature to help practitioners bring it to reality in their organizations. In order...
The mobile media company, 3, and Ericsson announced they have entered into an exclusive managed services partnership. Under the agreement, Ericsson will be responsible for the management of the 3 network and its IT infrastructure in the UK. This is the largest...
The Czech mobile operator Eurotel Praha has launched the first WCDMA 3G network in the Czech Republic. The launch follows the slive demonstration of 3G services, such as video call and Internet browsing and file transfer with Nokia High Speed Downlink Packet Access...
Alcatel announced the official inauguration of its state of the art video surveillance solution for the DN1 highway, one of the busiest highway in Romania, from Bucharest to Azuga, in the presence of the Minister of Interior, Vasile Blaga, the Minister of Transports,...
An opportunity to learn innovative techniques to optimize your call center operations. http://www.iian.ibeam.com/events/gene002/14069/index.jsp?adid=genarchp Notícias – Press-Releases