The Foundation for the Malcolm Baldrige National Quality Award was created to provide the private sector a means of accomplishing the following Award objectives: raise sufficient funds to establish an endowment which, when supplemented by fees from Award applicants,...
Fitlog Foundation for Information Technology in Local Government We are an independent body that promotes innovation in local democracy and service delivery. http://www.fitlog.com/ Links
CCA The CCA is a non-profit making, member-funded organisation recognized as the professional body for Call and Contact Centres. Its aim is to provide products and services for its members which focus on encouraging best practice, networking and sharing of knowledge....
KANA’s eCRM solution helps drugstore.com, inc. Reach an Award-Winning Level of Customer Service drugstore.com, inc. Garners Industry Recognition With Rapid Response to Customers. KANA (NASDAQ: KANA), the leading provider of external-facing eCRM solutions, in...
Integration between Convergys Corporation and Siebel eCommunications 7 has been successfully validated by Siebel Systems, Inc. Convergys Corporation (NYSE:CVG), the global leader in integrated billing, employee care, and customer care services, in July 10 announced...
