SITEL strengthens its Board of Directors to build upon the positive results gained in the last nine months SITEL Corporation (NYSE:SWW), leading provider of outsourced, contact center management services, announced in July 23 the recent appointment of Juan Carlos...
BT Retail’s Consumer Marketing Operations And Sales Division Invests In Eyretel Contact Centre Analysis Solutions To Improve Customer Relationships Eyretel plc, a global provider of voice and data recording, quality monitoring and analysis systems for both...
KANA Contact Center on WebSphere Meets High Levels of Scalability and Significantly Decreases Costs in the Contact Centre KANA® (NASDAQ: KANA), a leading provider of external-facing eCRM solutions, in 23rd July announced the availability of its KANA Contact Center(tm)...
New claims system to significantly reduce costs and increase efficiencies for P&C industry FINEOS Corporation, the leading innovator in banking and insurance software, has just released FINEOS Claims Management for the property & casualty insurance sector....
Liberty Media informed Telewest Communications plc that it was withdrawing its three non-executive directors Telewest Communications plc announces that Liberty Media in 17 July informed the company that it was withdrawing its three non-executive directors Robert...
The CCA 8th Annual Convention will take place in Glasgow, in 27 and 28 November 2002, and it will look the organizations who are adopting winning strategies to succeedin business. We are delighted to announce the dates for the CCA 8th Annual Convention which will be...
