I-CE / HSC, an independent software consultancy, will be hosting the Visitor Advice Centre at the Technology For Marketing 2003 (TFM 2003), providing free expertise and consultation to all visitors. TFM 2003 will take place from 11-12 February 2003 at The National...
From now on Siebel Systems and Aspect Communications Corporation will be able to provide their customer sales & service representatives a greater variety of data and call control capabilities. This will be feasible due to Siebels validation of the merge between...
Witness Systems, a supplier of performance optimisation software and services, announced a deal with Volkswagen Financial Services, Ltd. in UK to provide the companys call centre in Blakelands, Milton Keynes, with its latest eQuality software. by Filipe Samora ,...
Value Added Partnership, Successful Sales via the Contact Center, outbound activities and collaborative business will be the core themes in this years edition of CallCenterWorld, a leading event within the German speaking countries, organised by...
For the fifth consecutive year, CMP Europe, Ldt. will host at the Birmingham NEC, England, its Call Centre Expo UK a main contact centre event in the whole United Kingdom. This year the fair will also comprise half-day workshops, think-tank discussions and special...
