The vector of customer communications and the part it plays within the marketing function will be acknowledged at Technology For Marketing 2003 (TFM 2003) with the introduction of the specialist Call & Contact Centre Pavilion. Organised by CMP Europe Ltd, TFM 2003...
Tecnomen, a Finnish business providing voice-messaging solutions, announced the introduction of a new range of services for its voice mail solution, Tecnomen Messaging, enabling operators to promote customer loyalty and increase revenues. The package of features...
SAP AG, a provider of e-business solutions, appointed the Portuguese José Duarte, 35, to chair its South Europe, Middle East and Africa sub-region (SEMEA), in the ambit of the restructuring within the EMEA division. Mr. Duarte will be heading an organisation employing...
Understanding how to make mobile work (SMS, MMS) as a marketing tool and learning how to develop and deliver cutting edge campaigns over mobile devices will be two of the main insights of the Third Annual Meeting for Mobile Marketing Professionals, organised by IBC,...
Loquendo has implemented new developments for the Loquendo C@fé community. From today, applications can be developed and uploaded in the new VoiceXML 2.0 standard. Loquendo C@fé is the place where VoiceXML developers can design intuitive automated speech services...
Royal Mail UK (RM) announced a deal with Care First, a provider of counselling related services, for the implementation of a confidential line to help employees victim of harassment. The free helpline will provide counselling and support on a 24 hours a day, seven...
