The imminence of a war in Iraq and the daunting world economic situation were the main concerns expressed at CeBIT 2003s overture by Herbert Schmalstieg, mayor of Hannover City and chairman of the supervisory board of Deutsche Messe AG. Volker Jung, President of...
SDL International a provider of multilingual solutions announced a new release of the companys automatic translation solution for corporations, the Enterprise Translation Server 2003.With this release, SDL aims at improving the output quality of the system by...
BT has confirmed the establishment of two call centres in Bangalore and New Delhi (India) that will handle part of the telecom directories and conferencing work. BT is also considering moving other parts of its operation to India but insisted no UK jobs will be lost...
It’s all too apparent that there’s a new wave of messaging on its way the advertisements are everywhere. But how accurate are they? Will we be able to send pictures of ourselves across the network and if we can, can anyone actually look at them? More...
Quality Plus Callscan, a supplier of performance workforce and e-learning management for contact centres, announced that IEX TotalView has been selected by IKEA as the workforce management system for 250 agents within their Stockport, Dearne Valley and Peterborough...
Newcastle Building Society is the thirteenth largest building society in the UK and the largest in the North East of England, where the majority of its 53 branches are located. The finance sector faces unparalleled pressure to retain customers and generate new sources...
