Witness Systems announced that Scottish Widows has installed its compliance recording solution. The company has deployed the recording system in its Chatham contact center to capture 100 percent of customer queries and payments on insurance policies. The...
The Community of General Local Health Funds (AOK) in Germany will in future be relying on BT voice services. BT Germany has won the contract to connect all 1600 AOK sites in Germany, with a total of 60,000 staff, to its voice network. BT will also operate several...
Fujian Mobile Communications of China has chosen Nokia’s Push to Talk over Cellular (PoC) platform to provide a new, instant communication service to enterprises in Fujian province, and plans to later expand the service to consumers. In addition to the...
In this new role Matthew Kirk will lead Vodafone Group’s public policy activities and represent the Company with Governments and key political institutions around the world. He is currently the British Ambassador to the Republic of Finland, a role he took up in...
Hartsfield-Jackson Atlanta International Airport turned to Cisco Systems for help in building one of the most extensive communications infrastructure upgrades ever undertaken by an airport. Owned by the city of Atlanta, Hartsfield-Jackson has won numerous...
