Four out of five of UK local government portals lack any detailed information on frequently asked questions (FAQs) or self-help sections, whilst over 50 per cent took longer than a week to answer emails requesting important local government information. This is a main...
When IP telephony was first taken onto the market, there were (justifiable) concerns about its reliability and security. Today there is no reason why, in a well-managed and designed QoS network, IP telephony should not have the same levels of resilience as...
Alcatel announced today that The Dixons Group, Europe’s largest specialist retailer of consumer electronics, has installed Alcatel IP technology to upgrade its communications solutions across UK. A 1,100 seat IP-enabled Alcatel Omni Contact Center Solution has...
Nokia today announced the Nokia 7250i handset for the European and Asia Pacific markets. The Nokia 7250i, which integrates a camera with enhanced features and fashionable design includes a 128×128 colour screen, xHTML browser for accessing mobile internet and a...
Siemens Business Services has been awarded an order by the European office of Deere & Company (John Deere), in Mannheim, to implement SAP R/3 at six of the company’s European sites. The Siemens Group will also be providing customised training on how to use...
Autonomy Corporation a global provider of infrastructure software for the enterprise, today announced the appointment of two new members to its board of directors and a new chairman to its audit committee. Mark Opzoomer, European managing director and regional...
