Jorge Duarte acaba de ser nomeado Business Unit Manager da Mainroad, assumindo responsabilidades directas pela unidade de negócios Solutions, na qual são abordadas áreas de especialidade técnica como enterprise management, segurança, performance aplicacional,...
Kirusa, a provider of multimodal platforms enabling wireless applications delivery, and Elan Speech, a supplier of text to speech software, announced a partnership that will bring to market Kirusas multimodal solutions with Elan Saysos golden tones in UK English,...
Genesys Telecommunications, a subsidiary of Alcatel announced today the launch of Genesys Express 3.0, an enhanced version of its pre-packaged customer service software offering for mid-sized contact centers. Building on its core functionality, Genesys Express 3.0 is...
Touring Club Switzerland has recently launched a service for motorists travelling on Switzerland’s national and regional roads: by dialling the number 163, they now have access to the latest traffic information in German, French and Italian, Switzerland’s...
Verint Systems, a provider of analytic software-based solutions and enterprise business intelligence, launched today ULTRA Express, a new software solution specifically designed to meet the intelligent recording needs of small to mid-size contact centres. Based on...
CTI applications provider Amcat will be launching its new multi-media, CTI-based, inbound/outbound and blended contact centre management product – Contact Centre Suite, shortlisted in the European Call Centre Awards – Best Product of Call Centre Expo...
