Nokia and Visa EU announced their cooperation in the field of mobile payments. The two companies have joined forces to enable consumers to use their mobile phones to make secure and convenient card payments. The cooperation is centred on the new wallet application in...
WizCom Technologies, an Israeli developer and manufacturer of the Reading Pen line of reading aids, will launch the company’s new English Reading Pen at the Special Needs London trade show, taking place from 25-27 September 2003. The Reading Pen is an...
Swiss airline technology provider SITA has launched a two-way inflight SMS service, according to a statement from the company. But instead of their own mobile phones, passengers will have to use the in-seat telephone handset or seatback entertainment console to send...
Babel Technologies and Navigation Technologies are to create specific name phonemes for the NAVTECH Phonetic Database using Babel advanced Text-to-Speech (TTS) technology. The specifically phonetised database phonemes enable more robust directional instructions and...
KANA announced the availability of KANA IQ 8, an application for enterprise knowledge management and service optimisation. KANA IQ is aimed at customer service by providing quicker request resolution. The tool is optimised for specific vertical markets including high...
The winners of the European Call Centre Awards 2003 were announced last week at the Call Centre Expo UK 2003, during the annual gala awards evening attended by 960 guests. Loot Contact Centre scooped the overall title of European Call Centre of the Year and 18 other...
