Every year for two days in November the CRM-expo gathers the top-vendors of the CRM-sector and the decision makers of the enterprises. Exhibitors present their products, news and services here. Applications can be experienced, trends discussed and solutions...
According to Yves Dubuisson, Principal, Strategic & Business Consulting with CGEY, the Wi-Fi key success factors reside on the high rate radio access, the low costs for the operator and the end user, the pervasive access provision and the fact that it is a non...
C3, a provider of voice processing platforms, announced the availability of a new call recording solution for enterprises, public sector companies and service providers. The solution can be used to record individual extensions on an ad hoc basis, specific DDI numbers,...
According to the latest mobile research from IDC, push-to-talk (PTT) services will not be deployed in Western Europe until the second half of 2004 at the earliest, and not by all mobile operators. “There are no key target markets, although IDC believes that only...
A fast-paced industry requires high-caliber journalists able to extract knowledge out of the hash. Reckoning the pivotal importance media professionals play in shaping-up the contact center and CRM industries, Europe Contact Center will organise the first...
