Aspect announced that it has expanded its global strategic alliance with Microsoft to include a new relationship with Microsoft’s speech technology division. As part of the agreement, Aspect has joined Microsoft’s Speech Partner Program, designed to...
FEDMA has launched the fourth application procedure for its project on industry-based certification of courses in direct marketing, interactive marketing, database marketing, CRM and e-business. The deadline for applications is 1 March 2004. The main objective of the...
Wicom Communications, a Finnish provider of IP contact center and enterprise communications software, announced the deployment of Wicom Contact Center solution at the Trade Union of Education in Finland (OAJ). Representing teachers at various school levels, OAJ...
