Aspect Communications has announced that Gary Barnett has been named president and chief executive officer (CEO) after serving in an interim capacity since August 2003. Prior to Aspect, Barnett was a founding engineer at Octel Communications where he developed...
Siemens mobile is setting up a 3G/UMTS network in Luxemburg. The operator LuXcommunications has commissioned the company to deliver the entire 3G/UMTS network infrastructure. The contract covers as well network installation as the maintenance and expansion of the...
Brooktrout Technology, a supplier of call control products announced new low-density versions of its TR1000 voice platform targeted at developers of enterprise voice applications. Brooktrouts TR1000 now includes new analog and ISDN basic rate interface (BRI) versions...
Ventura, a UK contact centre outsourcer, has announced that, from April 2004, it will manage calls for the National Rail Enquiries Service, on behalf of ATOC (Association of Train Operating Companies). The contract will create 300 new jobs at the companys contact...
Ventura, a UK contact centre outsourcer, has announced that, from April 2004, it will manage calls for the National Rail Enquiries Service, on behalf of ATOC (Association of Train Operating Companies). The contract will create 300 new jobs at the companys contact...
