BT will introduce new Ethernet services over its existing nationwide network, which is based on Alcatel’s multiprotocol, multiservice portfolio. BT’s Megastream Ethernet will run over the BT Multi-Service Intranet Platform (MSIP), at the heart of which is...
Massxess, a Dutch provider of customer-facing IN & IVR services to corporate and government clients, is to strengthen its service portfolio still further with the addition of an Ocean fastSSP switch from the international vendor Telsis. With our IVR Manager...
ASC, a provider of integrated communications recording and quality monitoring solutions, announced the opening of its new Federal Government Division which will be dedicated to responding to the governments expanding needs for secure voice and data recording...
Aspect announced the integration of the Aspect Enterprise Contact Server version 5.2 with Siebel business applications version 7.5. Aspect ECS, along with the Aspect Adapter for Siebel, supports the voice channel and ships ready for deployment. Building on the...
Connexor, a Finnish provider of multilingual text analysis software to developers of knowledge-intensive applications, announced that it has released Machinese Syntax for German to complement its existing Machinese Syntax products for the other major business...
ELRA, the European Language Resources Association, has announced the availability of a new spoken language resource: S0156 ANITA (Audio eNhancement In Telecom Applications), consisting of 41 recordings (17 males and 24 females) stored on 13 CDs. It comprises voice...
