Finnet has chosen Tecnomen to supply its voice mail system. The system will replace Finnet’s current platform with a more modern one that offers new, more sophisticated value-added features like Intelligent Callback. The built-in hosting capability of...
e-Business España is an event specifically designed for top-level executives involved in e-business issues in Spain’s leading organisations. The summit will identify the hottest e-business issues affecting the operations of the major companies in Spain and...
While considered by many organizations to be a viable alternative to popular WAN applications, current IP telephony products and implementations demonstrate an alarming lack of protective security measures, leaving the enterprise open to privacy violation, fraud, and...
Fact – Quality excellence is a recognised must for any organisation. Fact For your customers, you are only as good as the last interaction that you had with them. Fact Customer loyalty is the key to profitability. I guess we all agree on that. But how many...
T-Com (the fixed-line subsidiary of Germany’s Deutsche Telekom AG) and VoiceObjects AG have teamed up to provide ready-to-use voice applications as a managed service for customers throughout Germany. Using T-Com’s new Voice Web Portal, business customers...
An improving business situation, combined with greater management acceptance of the value of IT, has resulted in increased confidence among European datacenter managers and CIOs, according to IDC’s 2004 Systems Survey. The survey interviewed 1,000 IT...