Siemens Business Services reinforces its activities in the Business Process Outsourcing (BPO) and HR Services market. In order to gain access to experts in HR services as well as business and process change management, Siemens Business Services will be working in...
Hardware costs will fall sharply within a decade to the point where widespread computing with speech and handwriting won’t be limited by expensive technology, says Microsoft Chairman Bill Gates. ‘Ten years out, in terms of actual hardware costs you can...
Genesys announced the availability its Voice Platform: Developer Edition (‘Developer Edition’), a stand-alone, comprehensive development system for building VoiceXML 2.0-based applications. Genesys Voice Platform delivers enhanced self-service applications...
FINEOS Corporation has announced that Northern Rock, a UK mortgage bank, is implementing its enterprise-wide imaging and business process automation product solution, FINEOS Banking Front Office. Building on a successful five-year relationship between the two...
