SSQ Financial Group has implemented Avaya MultiVantage Communication Applications, to pursue improvements in customer service, productivity and efficiency. Through this new solution, the Canadian Insurance Group, has linked four call centers and reduced call overflow...
Telenor Mobil, the Norwegian mobile operator, has named Ericsson as its full commercial EDGE system supplier. According to this agreement, Ericsson will implement a complete EDGE network infrastructure, delivering fast, packet-based mobile Internet access. ...
Alcatel has signed a new contract with Russian regional mobile operator, CJSC Nizhegorodskaya Cellular Communication (NCC) , to enlarge its GSM network and deploy a higher quality of service. The two companies expect to have this project completed by August 2004....
IBM has announced the launch of a new chip design verification software. It was developed by its researchers at Haifa Research Lab, and aims to shorten the design cycle and help produce higher quality chips. Yaron Wolfsthal, senior manager of Formal...
PepsiCo turned public its decision to implement mySAP Business Suite, in an attempt, to provide the primary business platform capable of unify operations, standardize processes and increase efficiency, and competitiveness across its divisions. The time frame of this...
The University of Connecticut School of Business is going to deploy a converged network infrastructure from Nortel Networks. The expected benefit is the duplication of the real-time information environment of several stock exchanges. The infrastructure to be...
