The IP contact center company, Nuasis Corporation, has released the 2.0 version of NuContact Center, a next-generation software for handling customer inquiries via the phone, e-mail, web and fax. This release includes new capabilities, such as SIP integration with...
The IP contact center company, Nuasis Corporation, has released the 2.0 version of NuContact Center, a next-generation software for handling customer inquiries via the phone, e-mail, web and fax. This release includes new capabilities, such as SIP integration with...
The IP contact center company, Nuasis Corporation, has released the 2.0 version of NuContact Center, a next-generation software for handling customer inquiries via the phone, e-mail, web and fax. This release includes new capabilities, such as SIP integration with...
The IP contact center company, Nuasis Corporation, has released the 2.0 version of NuContact Center, a next-generation software for handling customer inquiries via the phone, e-mail, web and fax. This release includes new capabilities, such as SIP integration with...
Avaya and its Gold BusinessPartner, CSS Telecom, have supplied the Dutch ministry of housing, town and country planning and environmental affairs (VROM) with a converged voice and data networking solution. The ministry, comprising 4,000 employees, has decided...
Speech recognition software really is the Rodney Dangerfield of the self-service market place. It gets no respect no matter how good it is. And it is good today.Speech recognition is compelling technology because it appeals to the masses it interacts in the most...
