Talisma, a provider of Multi-channel CRM solutions, announced the acquisition of eAssist, a global provider of customer service, support, and marketing software. Talisma will incorporate eAssists technology, intellectual property, and customer base into its...
The provider of contact center solutions, Concerto Software, has announced that it has acquired Rockwell FirstPoint Contact from Rockwell Automation, Inc. On the release note, Concerto Software points that this transaction, allows the company to expand its...
Verint Systems Inc. has announced record sales of $60,167,000 for the second quarter of fiscal 2004, ended July 31, 2004, a 28% increase compared with $46,892,000 for the second quarter of fiscal 2003. Verint’s sales increased approximately 6% sequentially,...
UK Travel companies are jeopardising the success of online bookings by failing to provide adequate customer service to those using the web to make travel and holiday bookings, according to an industry report released by Talisma. An audit of 110 UK travel and...
The supplier of media processing, network interface, call control and signal processing products, Brooktrout Technology, Inc., has launched an enhanced support offering designed to provide next-day board replacement service through Brooktrout on its family of...
Carbonated Water, Caramel Color, Aspartame, Phosphoric Acid, Potassium Benzoate, Natural Flavors, Citric Acid, Caffeine Do you trust the list of items above? Do you even know what they are? Well this is one of the most trusted brands in the world. These are the...
