The provider of Enterprise Data integration, Attunity, is working with Motorola Public Safety Solutions to enhance the ability of public safety call centers to manage incidents and dispatch resources. In accordance with this partnership, Motorola’s Public...
Onyx Software has announced its new mobile CRM offering, Onyx Employee Portal for BlackBerry , optimized for BlackBerry wireless platform from Research In Motion. The Company said its offering is designed to increase the individual productivity of mobile...
CosmoCom has signed a distribution agreement with the Netherlands based systems integrator in the contact center market, 2Grow. Through this agreement, 2Grow will start selling and providing integration services for CosmoCall Universe. ...
Avaya has signed a definitive agreement to acquire the European provider of enterprise communications systems and services, Tenovis GmbH & Co. KG. Under the terms of the agreement, Avaya will pay approximately $370 million in cash, as well as assume about...
BT Contact Central, in conjunction with Siebel Systems and Princeton Consulting, has developed a pay-as-you go solution to help public bodies comply with the Freedom of Information (FOI) Act. Under the brand name of Contact Central OnDemand FOI , it is powered...
NEC Corporation and Oki Electric Industry have announced that RECOMM, a Japanese information and telecom office automation equipment sales company, has selected an outbound call center system for its office in Dalian China.This 50-seat call center system starts...
