Garlands Call Centres has announced that it is creating a new Contact Centre Village at Preston Farm, Stockton-on-Tees. The Village will be made up of four new buildings, each with the capacity to house 250 people. Construction work is under way and the first of the...
The supplier of media processing and call control products, Brooktrout Technologies, has named Comunycarse its Value Added Distributor for Spain and Portugal. The partnership is said to provide developers of speech-enabled applications access to Brooktrouts...
Talisma has announced that its V6 solution has been deployed by ICICI Lombard, a provider of customised insurance solutions, in order to enhanced customer service through quicker and more accurate claims processing. ICICI Lombard’s customer service...
ASC Telecom has announced it has sold its new VoIP recording solution, EVOip+ for Cisco, version 2.1, to Transacty, a Slovakia-based provider of complex processing services for cashless payments. The product will monitor several channels per site simultaneously...
The 3 day international exhibition and Conference, Online Information 2004, is addressed for information professionals, IT professionals, Marketing Professionals, Publishers, and senior business makers. It will be held at the Olympia Grand Hall, London. The...
Saab has selected Hyperion Financial Management to replace its internally developed consolidation solution and its cumbersome spreadsheet-based reporting system. Driven to comply with new accounting standards, such as IAS/ IFRS, and to meet the increased demand...
