An improving business situation, combined with greater management acceptance of the value of IT, has resulted in increased confidence among European datacenter managers and CIOs, according to IDC’s 2004 Systems Survey. The survey interviewed 1,000 IT...
Remedy, a BMC Software company, announced the release of Action Request System (AR System) 6.0. The new version of Remedys application management and development platform includes new management and analysis tools aimed at enabling customers to improve the...
La compañía de outsourcing CRM con mayor crecimiento en Siria prestará sus servicios de televenta, marketing y atención al cliente a través de las soluciones de Altitude Software. Altitude Software, líder mundial en soluciones Contact Center gracias a su suite...
Rhetorical and Claritus announced the completion of a joint technology project for British Airways. The partnership has created a new customer service platform which uses a mix of text-to-speech, provided by Rhetorical’s rVoice text-to-speech engine, and voice...
Internet Systems, identificada con la idea de aportar ventajas competitivas reales a sus clientes, y Ever Team han firmado un acuerdo por el que éste primero distribuirá en España Ever Suite, un producto específico para generación de portales, que dispone...
