NICE Systems has announced that it has received a significant deal from a leading European internet provider to implement NICE Perform in their contact centers. On the release note, Nice Systems says this leading ISP needs to ensure it exceeds customer...
Witness Systems has appointed Tom Bishop to its Board of Directors. With this designation, the Company expects to bring in his extensive background and expertise in a wide range of technologies, with particular strength in the Voice over Internet Protocol (VoIP)...
A American Power Conversion Corporation (APC) lançou o Biometric Password Manager, um scanner pessoal de impressões digitais que facilita aos utilizadores de computadores pessoais e portáteis a gestão das suas passwords. Baseado numa tecnologia de sensor de impressões...
Nuno Finisterra, 36 anos, é o novo director de Customer Operations da Radiomóvel, assumindo responsabilidades ao nível da implementação do contact center, bem como das áreas de billing, aprovisionamento e definição dos processos de cliente. A nomeação reforça a equipa...
As part of its ongoing commitment to e-Government and providing the best customer-focussed services, Dover District Council has been bringing benefits to thousands of people with state-of-the-art technology and the Benefits and Council Tax Helpline. Secured...
