A Alcatel, presente em todos os países atingidos pelo recente Tsunami, disponibilizará ajuda no valor de 1 milhão de dólares americanos a todas as subsidiárias locais. Esta ajuda ampliará as acções locais de emergência, já em curso, para recuperação das redes e...
The hosted contact center or contact center on demand (CCOD) market has risen from relative obscurity to front page news in the past couple of months. This markets profile increased substantially when Alcatel, Avaya and TeleTech, two leading contact center...
The research firm Datamonitor has issued recently a report that highlights the aggressive growth of voice business in the healthcare vertical market, in the North American and EMEA regions. The study Selling Voice Solutions to the Healthcare Industry...
