A Teleperformance promove a 12 de Maio, em Lisboa, um Executive Cocktail dedicado ao Outsourcing de CRM nos Serviços Financeiros. O evento vai abordar o enquadramento estratégico, modalidades e políticas de sourcing. A iniciativa visa demonstrar como rentabilizar os...
Voxpilot, a provider of carrier-grade IN and VoiceXML solutions, and UbiCall, a provider in Speech Activated Automated Telephony Solutions, have joined forces to offer a ‘one-stop’ solution to automate companies or government agencies office-receptions...
Aspect Communications announced that Auction Drop, the US company that pioneered ‘drop-off’ as a simple, fast and convenient way to sell goods on eBay, invested recently in its Iphinity Call Center Solution. A decision to double the size of...
vCustomer Corporation, announced that it signed a definitive agreement to purchase the Directory Assistance Service, Operator Service and Relay Service assets from a leading Global Telecom Company. These assets include multiple call centers across the...
Alcatel has been selected by Telefónica Móviles España, as a supplier for its 3G/UMTS network. Under the terms of the agreement, Alcatel will supply and install 3G/UMTS radio based stations, called Evolium Node I, which are suited to ‘closed environments’...
