Study Points Public Sector Toward the Need for Web-Based eCRM Solutions that Produce High-Quality Interactions at Low Costs. KANA (NASDAQ: KANA) the leading provider of external-facing eCRM solutions, announced in June 25 results from a study on customer service...
Customer Communication via the Web Results in High-Quality Interactions at Low Cost. KANA (NASDAQ: KANA), the leading provider of external-facing eCRM solutions, announced in June 18 that a recent survey of financial service customers revealed that they demand...
Highmark, Blue Cross and Blue Shield of Minnesota, Trigon Blue Cross Blue Shield, Bristol-Myers Squibb and Other Leading Healthcare Organisations Improve Customer Care While Managing Costs in the Contact Centre. KANA (NASDAQ: KANA), the leading provider of...
Industry Veteran to Build on Strong Financial Position as KANA Moves to Expand Leadership in eCRM Market. KANA(NASDAQ: KANA), the leading provider of external-facing eCRM solutions, announced in June 7 that John Huyett has been named Chief Financial Officer and...
KANA Provides America West Airlines, Nissan Motor Co., Ltd., British Airways, MAN Truck & Bus and Other Global Transportation Organisations with its Web-Architected eCRM Solutions. KANA (NASDAQ: KANA), the leading provider of external-facing eCRM solutions,...
