Aspect Communications announced an alliance with KPMG Consulting. Aspect Communications, the leading provider of business communications solutions that help companies improve customer satisfaction, announced in 31 July an alliance agreement with KPMG Consulting, a...
Further 10 leading companies join Altitude Software’s D-ROI program. Altitude Software, a global technology leader in contact centre solutions for Unified Customer Interaction(tm) (uCI), has announced in 2 August that its pioneer D-ROI (Dynamic Return on...
Enables businesses to create a new generation of phone-based customer self service applications using advanced speech recognition interfaces that reduce customer contact handling costs. Aspect Communications Corporation the leading provider of business communications...
A HP Portugal acaba de anunciar o lançamento da sua nova impressora fotográfica HP Photosmart 130, ideal para os utilizadores de câmaras digitais que desejam imprimir rapidamente as suas fotografias. Com um design compacto e inovador, a HP Photosmart 130 permite a...
Prémio de melhor qualidade no atendimento a clientes – atribuído à Europcar A Europcar, empresa no mercado de rent-a-car nacional foi a vencedora dos Teleperformance CRM Awards, que tem por objectivo avaliar a qualidade de atendimento a clientes, prestado por um...
