Oki Ibérica oferece parte da sua facturação ao Fundo de Ajuda aos danos causados na Galiza pelos derrames do Prestige OKI Systems Ibérica toma uma iniciativa de colaboração com a Galiza, confrontada com a catástrofe ecológica resultante do afundamento do Prestige...
Aculab, the Milton Keynes (UK) based provider of computer telephony (CT) products, has announced that it is to be a premier sponsor of the annual Interactive Intelligence EMEA partner conference, to be held on 29 Jan. in Brussels and 31 Jan. in London. At the...
Hitachi will be showcasing its awarded Radio Frequency Identification microchip (Mu-chip) at CeBIT 2003, to be hosted in Hannover, Germany, from 12-19 Mar. The Mu-chip meets a variety of end-user business requirements, including tracking the movement of products...
No Sábado passado, o vírus SQL Slammer infectou os servidores a nível mundial, tornando a Internet mais lenta. Em Portugal o primeiro ataque deu-se um minuto e meio depois do ataque inicial, nos Estados Unidos. Eram 5h32 horas TMG (hora de Lisboa) quando o site do...
On average terms, UK call and contact centre activity ratio is 70 per cent inbound and 30 per cent outbound. UK contact centres receive a bulk of around 43 billion inbound minutes per year, with the majority being dealt with by 250-agents-and-over contact centres....
