A Sony Corporation anunciou ontem a saída de Michiaki (Mike) Tsurumi das funções de presidente da Sony Europa, a partir do dia 1 de Abril de 2004. Mike Tsurumi, que deixa a multinacional no âmbito da política interna de reforma dos Group Executive Officers, será...
A Finnish directory service provider Fonecta has decided to upgrade to the latest version of the workforce management solution Teleopti Contact Center Coach from Teleopti. Teleopti Contact Center Coach is a suite of integrated tools to help contact centres manage and...
Strong demand from call centres for Screen Service, a malicious call barring solution from SNT, has led the Dutch outsourcer to double the number of ports on the Telsis switch that it bought to host the application and buy a second switch as a development...
A Netsize venceu a categoria Maior crescimento tecnológico Europeu do programa Deloitte Technology Fast 500. Graças ao crescimento de cinco anos de 30,620%, a especialista em soluções SMS (Short Message Service) foi considerada a terceira empresa que mais cresceu na...
Welsh secretary Peter Hain has said that companies which transfer call centre jobs to Asia are helping the British economy. His comments are likely to anger hundreds of workers in Cardiff, whose jobs are under threat because their employer has lost the contract for...
