Portal Centro de Contacto é uma Marca e um Título Registado pela POINT – CENTRO DE CONTACTO, SL – Registo Nº 125002 do ICS-INSTITUTO DE COMUNICAÇÃO SOCIAL. Todos os Direitos e Obrigações estão reservados à POINT – CENTRO DE CONTACTO, SL. ...
El grupo estadounidense Apple ha retrasado la presentación de los resultados del segundo trimestre tras descubrir irregularidades relacionadas con «stock options» entre 1997 y 2001. Un comité especial supervisado por consejeros independientes de la compañía ha...
Sabio has won an half a million pound order from European Home Retail plc, to design and implement future-proof customer service applications that will help consolidate its contact centre operation across newly acquired multiple brands and languages. The...
Nokia and Loudeye Corp. announced that they have signed an agreement for Nokia to acquire Loudeye for approximately USD 60 million. Under the terms of the agreement, Loudeye stockholders will receive USD 4.50 per share in cash for each share of Loudeye common...
A telecom industry transformation is underway as Microsoft expands its VoIP initiatives, causing significant disruption to traditional market models over the next several years, says IDC. According to this research firm, Microsoft’s move into the broader...