Five9 announced that XACT TeleSolutions has deployed the company’s Virtual Contact Center, helping the provider of outsourced communications and call handling solutions grow to more than 100 agents. ‘The Five9 solution enables us to deliver...
Agere Systems announced that it has named Peter Kelly chief financial officer, effective immediately. Kelly, who was previously the companys executive vice president of global operations, replaces John W. Gamble, Jr., who has accepted a position at another company....
Avtex, an application and systems integration company has acquired the Contact Center business of Telstar Communications . The combined companies will operate as Avtex, Inc. based in Minneapolis, Minnesota. According to Avtex President Robert Denman ‘this...
Globecomm Systems Inc.announced that the Company has provided satellite connectivity and call center restoral services to Agility Recovery Solutions to support recovery efforts resulting from Hurricane Katrina in the Gulf region. Within 48 hours, Globecomm and...
