BT named NICE Systems a key global partner for the supply of voice, VoIP and multimedia recording systems for quality management and regulatory compliance in contact centre, financial trading and public safety markets. BT will recommend NICEs range of...
Lucent Technologies and Juniper Networks, Inc. announced that Lucent has upgraded Mexican service provider MCM Telecoms Multiprotocol Label Switching (MPLS) backbone network in Mexico City with Juniper Networks M-series Multiservice Edge routers, enhancing the...
Avaya announced a strategic alliance agreement with SAP America to market Intelligent Communications-enabled business applications that bring together people and business processes to achieve higher levels of customer service and business agility. Under the agreement,...
Danish operator TDC Mobil has extended the 3G network contract it originally signed with Ericsson in 2002. Ericsson continues to be TDC Mobil’s primary supplier of WCDMA network solutions and related services. Robert Puskaric, President of Ericsson...
El Instituto Español de Comercio Exterior (ICEX) se ha convertido en la primera empresa española que utiliza la solución Vignette Records & Documents. Gracias a la tecnología de Gestión Documental de Vignette, el ICEX puede capturar y gestionar todo tipo de...
