O2 announced it will dramatically expand its presence in Scotland through the creation of a new Customer Service centre in Glasgow, creating 1500 new permanent O2 jobs in Scotland. The facility which will open in the Autumn will be based in Glasgow’s Skypark...
Genesys Telecommunications Laboratories and Silver Lining Solutions have worked together to implement their workforce management solutions at mobile communications service provider O2 . This implementation is part of a wider project, currently being implemented by BT...
O Portal Tecnologia RFID (www.rfidhit.com ) promove no dia 30 de Maio de 2005, na Fundação Portuguesa das Comunicações, em Lisboa, o Executive Briefing «Introdução ao RFID». Este encontro, que assinala também a apresentação oficial deste projecto do Grupo Centro de...
BT has acquired SkyNet Systems Limited (SkyNet) as part of its strategy to enhance its capabilities in the UKs Local Area Networking (LAN) market. Based near Oxford, SkyNet is an independent LAN solutions provider specialising in Internet Protocol (IP)...
Microsoft announced the general availability of Microsoft Customer Care Framework, an integrated software solution that streamlines call center operations for service providers. On the release note, Microsoft points that it helps to improve customer...
