Convergys Corporation has announced its first customer care agreement with an Australian-based company. The four-year outsourced services contract is with Optus, a Australian integrated communications provider. Convergys is to supplement Optus domestic contact...
The provider of IT support and service management solutions, Hornbill, has announced that its range of Supportworks helpdesk solutions, including its ITIL compatible ITSM and IT Helpdesk templates, are now available with out-of-the-box integration with Altiris...
Equant has announced that P&O Nedlloyd has extended the nine-year partnership with Equant in a bid to reduce its communication infrastructure costs by up to 11 percent per year. Under the terms of the $35 million agreement, Equant will continue to provide...
BT has announced the appointment of Cameron Rejali for the position of managing director for products and strategy for BT Wholesale. Rejali joins BT Wholesale from the Sprint Corporation where he was most recently vice president of product management and...
A Autoridade da Concorrência reconheceu os fundamentos invocados pela ANETIE para anulação do Concurso Público para Centro de Informação e Contacto do Ministério da Segurança Social e do Trabalho , por violação do Decreto-Lei que regula as aquisições de bens e...