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France Telecom and Motorola have signed a Memorandum of Understanding for the joint development of Seamless Mobility Solutions. This collaboration will include the establishment of joint research and development teams, the sharing of R&D funding, and the principle...
Creado con la colaboración de Fundació I2CAT, NetCentrex y Cisco Systems , este revolucionario servicio de comunicación profesional esta basado en tecnología IP y permite eliminar las centralitas. El IPhone es una centralita privada virtual que permite, entre otras...
Surveys conducted at last week´s Witness Systems Driving Innovation customer user conference in Toronto and during the Customer Contact Solutions Conference in London, revealed some insight on the need for companies to identify the underlying motive for incoming calls...
The outsourcing of systems management can be an effective way for utilities to contain costs and improve efficiency within the competitive environment. However, the inherent pitfalls involved in relinquishing control of mission critical systems to third parties can...
